Privacy Policy

Introduction

P4 Solutions ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sweep-it.com, regardless of whether you register, submit forms, or avail any services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please refrain from using our website.

Scope and Applicability

This Privacy Policy applies to:

Visitors who browse our website.
Users who fill out contact forms, sign up for newsletters, or otherwise interact with us through the website.

This policy does not apply to offline data collection or information collected through other channels such as phone calls or emails unless specifically referenced.

Information We Collect

We collect both personal and non-personal data through various interactions on the website.

Personal Information (provided voluntarily)

When you register, use our services, or contact us:

Full name
Phone number
Email address
Residential address
Gender
Age
Photographs or profile image
Identity documents (e.g., Aadhaar, PAN for verification)
Payment/bank details (for payout or transactions)
Communication messages or support queries

Sensitive Personal Data or Information (SPDI)

Under Indian law, SPDI includes:

Passwords
Financial information (e.g., bank account, UPI ID)
Health data (if collected during registration or feedback)
Biometric information (if applicable in the future)

We collect SPDI only as necessary and with your explicit consent.

Automatically Collected Data

When you use our website or app:

IP address
Device information
Mobile OS and browser type
Location data (via GPS or IP)
Usage data (pages visited, interactions, crash logs)
Time zone, referral URL

We do not intentionally collect sensitive personal data unless explicitly required and consented to, such as health, biometric, or financial details.

Purpose of Data Collection and Legal Basis

We process your data only for legitimate business purposes, including but not limited to:

To register users and create profiles
To match service seekers with suitable house helps
To enable location-based service suggestions
For KYC/identity verification and safety screening
To process payments and payouts
To communicate with you (notifications, offers, updates)
To provide customer support and resolve issues
To comply with legal obligations
To analyse and improve Platform functionality and user experience

We process personal data on the legal bases of consent, contract performance, legitimate interest, or legal compliance, as applicable.

Geo-Location & Tracking

We may request permission to access your location to:

· Show relevant services based on proximity

· Assist in live tracking (if enabled by either party)

· Improve safety and service reliability

You can disable location access in your device settings, but doing so may affect app functionality.

Use of Cookies and Similar Technologies

Our website uses cookies, beacons, tags, scripts, and local storage technologies to enhance your browsing experience and collect analytical data.

Types of Cookies Used:

Essential Cookies: Necessary for website functionality
Performance Cookies: Help analyze user behavior (e.g., Google Analytics)
Functional Cookies: Remember user preferences
Advertising Cookies: Used only if we enable third-party advertising (consent-based)

You may manage or delete cookies through your browser settings. However, disabling cookies may impact website performance or features.

Data Retention

We retain personal data for as long as necessary to fulfill the purpose it was collected for, including legal, regulatory, tax, accounting, or reporting requirements.

Criteria used to determine retention period include:

Nature and sensitivity of data
Risk of harm from unauthorized use/disclosure
Legal obligations or retention laws
Whether consent has been withdrawn

Use of Cookies and Similar Technologies

We do not sell, rent, or lease your personal data to third parties. We may disclose data only under the following circumstances:

To trusted third-party service providers, such as hosting, cloud storage, analytics, and email delivery services, under strict contractual obligations of confidentiality and data protection
If required by law or regulatory authorities, such as courts, government agencies, or law enforcement
To protect our rights, users, property, or enforce our website terms and conditions

All third-party partners are vetted for compliance with applicable data privacy regulations.

Cross-Border Data Transfers

Your personal data may be processed in jurisdictions other than your home country, which may have different data protection standards. Where applicable, we ensure such transfers are governed by appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or explicit consent.

Data Security

We implement robust technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include but are not limited to:

Secure Sockets Layer (SSL) encryption
Firewalls and intrusion detection systems
Access control and role-based permissions
Periodic security audits and vulnerability assessments

Despite our efforts, no digital platform is completely secure. You acknowledge and accept this risk by using the website.

Your Rights and Choices

Subject to applicable law, you have the right to:

Request access to your personal information
Request correction of inaccurate or outdated information
Request erasure/deletion of data, where legally permissible
Object to or restrict certain types of data processing
Withdraw consent for data processing where applicable
Lodge a complaint with a supervisory authority (in your jurisdiction)

To exercise your rights, please contact us via the details provided below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take reasonable steps to delete it.

Third-Party Links and Embedded Content

Our website may contain links to external sites or embedded services (e.g., YouTube videos, Google Maps). We are not responsible for their privacy practices. You are encouraged to review their respective privacy policies before engaging with them.

Policy Updates and Notification

We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Material changes will be notified to users via email or website banner where required by law.

We encourage you to review this policy periodically.

Governing Law and Jurisdiction

This Privacy Policy shall be governed and interpreted in accordance with the laws of India, and any disputes arising shall be subject to the exclusive jurisdiction of the competent courts of Pune, Maharashtra.